LEGAL DOCUMENTATION

Terms of Service

Last Updated: March 2026

1. Acceptance of Terms

By accessing and using Pixigo AI Lab's website and services, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you must not use our services.

2. Services Provided

Pixigo AI Lab provides AI automation, calling agents, and custom software development services. We reserve the right to modify or discontinue any aspect of our services at any time without prior notice.

All service engagements are subject to separate master service agreements (MSA) or statement of work (SOW) documents which supersede these general website terms.

3. User Obligations

Users agree to provide accurate information when using our contact forms and to use our services in compliance with all applicable local, state, national, and international laws and regulations.

  • No unauthorized access to our systems
  • No use of our AI agents for illegal activities
  • No scraping of our website content

4. Intellectual Property

All content, designs, logos, and proprietary AI architectures developed by Pixigo AI Lab remain the exclusive property of Pixigo AI Lab unless otherwise specified in a signed agreement between the parties.

5. Limitation of Liability

Pixigo AI Lab shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use our services or website.

6. Governing Law

These terms shall be governed by and construed in accordance with the laws of Delaware, United States, without regard to its conflict of law provisions.

7. User Data Deletion Instructions

At Pixigo Innovation Private Limited, we respect users' privacy and their right to control their personal data. If you have used our services (including integrations with Meta platforms such as WhatsApp or Facebook) and would like to request the deletion of your personal data from our systems, you may submit a request using the method below.

How to Request Data Deletion

Users can request deletion of their data by sending an email to:
Email: support@pixigoai.com

Please include the following information in your request:

  • Your full name
  • Your registered email address or phone number used with the service
  • A clear request stating that you want your data to be deleted

What Happens Next

Once we receive your request:

  • Our team will verify the request to ensure it is coming from the correct user.
  • After verification, the associated personal data will be permanently deleted from our systems.
  • You will receive confirmation once the deletion process is completed.

Processing Time

Data deletion requests are typically processed within 7–14 business days.

Contact

If you have any questions regarding your privacy or data deletion request, please contact us at:

Pixigo Innovation Private Limited
Email: support@pixigoai.com